Yankees Frozen Food FAQs

Is my order inclusive of GST?

Yes, all the prices mentioned on our store are inclusive of the applicable Goods and Service Tax.

How do i cancel my order?

You can cancel your order only if the product you ordered hasn’t already left our store for delivery. Rest assured, if all the conditions are met, you can cancel your order and get a refund in 5-7 business days.

What if my received order is damaged or defective ?

You are entitled to a refund in situations wherein you receive a wrong order, your package is damaged during transit or if the package delivered is way past its expiry date.

How do I place my order?

You can place an order from our , Website or on our Whatsapp Number: +91 886-056-9700

What modes of payment do you accept?

We accept online payments through all major Credit/Debit Cards (Visa, Mastercard, Diners Club and Rupay), Paytm Wallet, Amazon Pay Wallet, UPI & Net Banking. UPI Payment On Delivery is also possible. The payment has to be made in India Rupees, as per the final invoice.

What happens in case of a payment failure?

In case of any payment failures and charges incurred refund will be routed through the vendor’s payment gateway. Refund is back to source only and subject to third party vendor’s policy. Payment to other than customer account/third party payment is not permitted under Prevention of Money Laundering Act.

I have a business proposal for Yankees Frozen Food.

Please write to us at cc@yankeesfrozenfood.com with all the necessary details. Your proposal will be shared with the relevant team. If your proposal interests us, we’ll get back to you.

I have not received my order. Who do I contact?

Go to Order History under your Account and check the status of your order. If you still have any queries, then please contact us at cc@yankeesfrozenfood.com or call us at +91 886-056-9700.

Can I place a bulk order?

Yes, we do take bulk orders. Please write to us at cc@yankeesfrozenfood.com with all the necessary details like products, quantity, date, time and address. Do share your contact number to reach you and we'll touch base as soon as we can.

What is the shelf life of Yankee's products?

All Yankees Frozen Food products come with a clear expiry date or "best before" sticker, indicating the date by which the product should be consumed for optimal quality and safety.

How can I access the nutritional information of the product?

Fresh meat typically has standard nutritional values that don't vary significantly. We've provided this information on our website for select products. If you need specific details about a particular item, feel free to email us at cc@yankeesfrozenfood.com.