Cancellation and Refund Policy

These Terms of Service (“Agreement”) govern the use of the website www.yankeesfrozenfood.com across various devices, including laptops, desktops, smartphones, tablets, and other electronic gadgets, as well as its mobile-optimized version.

In this Agreement, "you" or "User" refers to any individual or legal entity who accesses the Platform or purchases products from Yankees Frozen Food using a computer, smartphone, tablet, or any other digital device.

Welcome to Yankees Frozen Food! By using our website and services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before placing an order.

1. Introduction

These Terms of Service govern your use of Yankees Frozen Food’s website and services. By accessing or using our platform, you agree to abide by these terms.

2. Eligibility

You must be at least 18 years old to place an order on our platform. By using our services, you confirm that you meet this requirement.

3. Account Registration, if applicable

To place an order, you may need to create an account. You agree to provide accurate information and keep your login details confidential. Yankees Frozen Food is not responsible for unauthorized account access.

4. Ordering and Payments

• All orders must be placed through our website

• Prices are listed in Indian Rupees (INR) and are subject to change without notice

• Payments must be made via the available payment options on our platform

• Yankees Frozen Food reserves the right to cancel or refuse any order at our discretion

5. Delivery and Shipping

• We deliver across Delhi/NCR and select locations as specified on our website

• Delivery times may vary based on location and demand

• Customers are responsible for providing accurate delivery addresses. Yankees Frozen Food is not responsible for delivery failures due to incorrect addresses.

6. Returns and Refunds

• Due to the perishable nature of our products, we do not accept returns.

• If you receive a damaged or incorrect item, contact us within 24 hours for a resolution.

• Refunds or replacements will be issued at our discretion.

7. Product Quality and Safety

• Yankees Frozen Food ensures high-quality standards for all products

• Customers must store frozen food items properly as per storage guidelines provided

• We are not responsible for any health issues resulting from improper storage or preparation (at your end) of our products.

8. Cancellations

• Orders can be cancelled within 30 minutes of placement. Once the order is processed, cancellation is not possible.

• Yankees Frozen Food reserves the right to cancel an order due to unforeseen circumstances.

9. Intellectual Property

All content, including logos, images, and text on our website, is the property of Yankees Frozen Food and cannot be used without permission.

10. Limitation of Liability

Yankees Frozen Food is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

11. Privacy Policy

Your personal information is handled as per our Privacy Policy. By using our services, you consent to the collection and use of your information as outlined in our Privacy Policy.

12. Governing Law

These Terms of Service shall be governed by and interpreted under the laws of India. Any disputes shall be subject to the jurisdiction of courts in Delhi.

13. Amendments

Yankees Frozen Food reserves the right to update these Terms of Service at any time. Continued use of our platform after changes constitutes acceptance of the revised terms.

14. Contact Information

For any queries regarding these terms, please contact us at: info@yankeesfrozenfood.com
Phone: +91 882-622-5158
Address: WZ-7B, Street No. 1, Krishna Puri, Krishna Park, Krishna Park Extension, Tilak Nagar, New Delhi, Delhi, 110018

By using Yankees Frozen Food’s services, you acknowledge that you have read, understood, and agree to these Terms of Service.